Specialised transport solutions for temperature-sensitive, fragile and high-value goods in Austria*

 

When it comes to temperature-sensitive, fragile and high-value products, it is essential that you can rely on the experience and expertise of professionals. No matter what services you need to transport your temperature-sensitive goods safely and quickly, trans-o-flex is the right partner for you.

With our actively temperature-controlled network, we facilitate the temperature-controlled distribution of pharmaceuticals in the range 2 °C to 8 °C and/or 15 °C to 25 °C not only in Austria, but also in Germany via our Eurotemp network with partners in four other European countries: Germany, the Netherlands, Belgium and Luxembourg.

Shipments are transported and documented in accordance with EU regulations for the transport of pharmaceuticals. These EU GDPs require the highest standards of safety and security, cleanliness, reliability and transparency.

Unlike parcel services and groupage carriers, trans-o-flex delivers consolidated parcels and pallets. trans-o-flex offers express delivery before 12 noon, special services such as deliveries to home patients, shipment consolidation or CO2 offsetting for the transport of your shipments with its co2de green service.

*These services are provided by trans-o-flex ThermoMed Austria GmbH.

Benefits
Active temperature control
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Active temperature control
The constant temperature maintained during active shipping is independent of the outside temperature and, unlike passive shipping, is also independent of additional aids. This means that transport with active temperature control is cost effective, sustainable and environmentally friendly as no special packaging is required.
Complete data collection
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Complete data collection
trans-o-flex guarantees a temperature of 2 °C to 8 °C or 15 °C to 25 °C throughout the entire transport chain, including intermediate storage and handling. The temperature profile is continuously recorded electronically and documented and stored in a tamper-proof manner. 100% GDP compliant.
Standard packaging
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Standard packaging
Your goods can be shipped in standard packaging – no need for insulated containers and freezer packs. This also eliminates returns logistics and reduces your total cost of ownership.
Independence from shipping dates
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Independence from shipping dates
With actively temperature-controlled shipping, you are not tied to specific shipping dates – even if your goods are collected on a Friday, they will be delivered on the next business day at exactly the right temperature and will continue to be monitored throughout the weekend.

National shipping

With a range of services and a standard delivery time of less than 24 hours, trans-o-flex is your ideal partner for the transport of temperature and time-critical pharmaceutical products. We offer you a range of services for your shipments within Austria. Simply choose whether you want your shipment delivered before 12:00 noon or on a Saturday. We can also arrange for your shipment to be collected from a third party or delivered directly to the patient’s home.

Europe-wide shipping

Even when you are abroad, you don’t have to go without our services. Through our EUROTEMP network, we can offer you a wide range of services in four other European countries. And that includes all the formalities – pragmatic, convenient and reliable. Whether you are shipping to Belgium, the Netherlands, Luxembourg or Germany, our sales representatives will be happy to assist you with the transport and logistics of your temperature-sensitive goods

European competition demands flexible solutions. That is why we offer a range of additional services. If you have any questions or require further information, please call us. Our customer service team are on hand to help: +43 2245 20 50 or use our contact form:

Additional services - national

  • Special Order Options
  • We can notify your customers in Germany about the pending delivery of your shipment. Your benefit: greater transparency and higher customer satisfaction. Choose if we notify by text message or by e-mail.
  • All regular (temperature-controlled) shipments with a high and well planned volume of goods are handled on schedule by trans-o-flex charter. These can also be actively temperature-controlled, nationally and throughout Europe.
  • This service is your solution when you need to be especially fast – also for high volumes. The delivery is carried out on schedule without detours, directly from the collection address to the recipient - also temperature-controlled.
  • CO2-neutral shipping for all shipments with trans-o-flex. Perfect for environmentally conscious customers - a decision for the environment and nature.
  • We use our returns service to return deliveries directly from your B2B customers back to you.
  • Pick-up Options
  • We collect your consignments from third parties and deliver them within 48 hours to the desired recipient – throughout Germany from Monday to Friday and on request also on Saturdays.
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  • Delivery Options
  • Your care products will be delivered Monday to Friday directly to the home patient or to patients in care facilities. If desired, with prior notification.
  • Delivery times
  • The right option for urgent shipments before 12 noon on the next working day. We deliver nationwide from Monday to Friday. Saturday service can also be booked as an option.
  • We deliver your products on Saturdays, also with express option.

Please note that some of our services are only available on request/by arrangement or are not deliverable in all countries. For further information, feel free to contact us!

Size and weight
trans-o-flex sizes and weight
ThermoMed Austria: Sizes and Weight Parcel

Oversize & Overweight: Almost no consignment is too large or too weighty for us. With the additional option ‘oversize’ or ‘overweight’, bulky deliveries also reach their destination safely and reliably. Information on deviating sizes and weights can be found in our appendix for weights and measures (currently available in german only).

About us

trans-o-flex ThermoMed Austria GmbH was founded in 1986 as Scherübl Transport GmbH for the actively temperature-controlled transport of pharmaceuticals in Austria. trans-o-flex initially acquired 74.9% of the shares in June 2008, changed the name to trans-o-flex ThermoMed Austria in 2012 and finally acquired the remaining shares from Franz Scherübl in early 2013. The company employs around 100 people at four sites. As part of the trans-o-flex Group, trans-o-flex ThermoMed Austria offers specialised solutions that enable a continuous cold chain for the temperature ranges 2 to 8 degrees Celsius and 15 to 25 degrees Celsius with seamless temperature recording from the producer to the end consumer.

Facts and figures (trans-o-flex Germany and Austria)

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FAQ

At trans-o-flex ThermoMed, we understand express to mean the delivery of pharmaceutical products in parcels or on pallets, if necessary in one consignment (combined freight) with separate time options on the next business day. You can choose from a wide range of services. For example, we offer deliveries before 12:00 noon.

It’s very simple: As a regular sender, you can create an account in my.tof and access our comprehensive reporting module. This also allows you to monitor and manage deliveries or change orders..

Soon, we hope: There are several ways to ship your goods with us. For occasional users, we recommend online registration as a shipping platform. As a company or department within a company, you can create an account via my.tof and benefit from attractive prices or included time options. If you wish, we can collect your shipments from your business address on the same day and deliver them to your customers using the service of your choice. If you have regular or high volume shipments, it is worth contacting us. We will then work with you to clarify the operational and technical interfaces, the frequency and timing of the collections, and you will benefit from customised, optimised pricing. Call us today: +43 676 887 017 13 We look forward to your call.

Efficient logistics solutions with a specialised quality system – you can book individual service modules or get everything you need from a single source.

  • Actively temperature-controlled logistics that meet all EU-GDP requirements for pharmaceuticals
  • Guaranteed times and standard delivery times
  • Careful handling during transshipment and carriage with lowest damage rates
  • Focus on B2B
  • High consignee consolidation – less traffic

my.tof is the interactive tool for tracking and tracing shipments and for communicating with the trans-o-flex customer service department. With just one click, you can decide how you want us to handle your shipment.

At trans-o-flex, environmental protection is part of a comprehensive sustainability strategy. This is based on three aspects that are equally important for our future viability: environmental, economic and social. As a transport company, we are aware of the challenges involved. We know that it is in our own best interest to ensure that our actions today do not undermine the foundations of our business tomorrow. Continuous improvement of our environmental performance is therefore an integral part of all our services.

Over the years, we have developed standards that continue to set the industry benchmark to ensure that your freight is not only transported quickly, but also safely and securely.

  • Quality management certified to DIN EN ISO 9001:2015
  • Processes and procedures subject to regular external audit, e.g. by customers and certifying companies
  • Systematic review of processes
  • Ongoing professional development and training for all employees
  • Standardised requirements for vehicles
  • Redundancy in IT hardware, data transmission and dispatch systems
  • All infrastructure included in maintenance contracts

With our actively temperature-controlled network, we enable temperature-controlled distribution of pharmaceuticals in the range 2°C to 8°C or 15°C to 25°C, not only in Austria and Germany, but also via our Eurotemp network with partners in four other European countries: the Netherlands, Belgium, Luxembourg and France.
The constant temperature during active shipping is independent of the outside temperature and, unlike passive shipping, is also independent of additional aids. By eliminating the need for special packaging, active temperature control transport is cost-effective, sustainable and environmentally friendly.