Digital delivery agreement

Delivered faster with your consent


Your consignees can now issue a delivery agreement online via our trans-o-flex insight consignee app, provided you have given your consent. After concluding a delivery agreement, consignees receive their consignments on the first delivery attempt, even if they are not at home. The task of organising further delivery attempts, or waiting for them, is no longer necessary. You decide whether and for which of your consignments delivery agreements are possible: temperature-controlled (2–8 °C or 15–25 °C) as well as non-temperature-controlled consignments.

Delivery point clearly defined, no risk of mix-ups

The consignee can quickly and easily upload pictures of the desired storage location to the app. It is even possible to define different storage locations for different types of goods. In future, drivers will receive the information on their handhelds: You may drop off goods here. If the consignee has uploaded pictures of their designated safe storage place, these pictures are also displayed to the driver.

Agree and enjoy the benefits

Agree to the new delivery agreement process by returning your completed and signed form to us by post or e-mail. You can revoke your consent at any time. If you have any questions, please do not hesitate to contact your customer service and sales representative.

Your advantages:


  • You always have total control over your consignments.
  • You decide whether or for which of your consignments delivery agreements are possible: temperaturecontrolled (2–8 °C or 15–25 °C) as well as non-temperature-controlled consignments.
  • Even if your customers are not at home, your consignments can be delivered safely.
  • It‘s easy to give us your consent: just fill in the form(s) and send it to trans-o-flex by post or e-mail. You will find the forms further down the page.
  • You can revoke this consent at any time.
  • Please note: Only consignees with their place of residence and/or business within Germany can issue drop-off consent for consignments from you.

If you are a customer of both trans-o-flex Express GmbH & Co. KgAa and trans-o-flex ThermoMed GmbH, we require a separate consent from you for each of the two companies.

If you do not wish to grant your recipients a delivery permit for certain BCV-numbers, please list them in the attachment to the form.

Forms and flyer for download:

Interest aroused or still questions?
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