Is there a web version?
Yes, there is a web version. Here you can track your shipment even without logging in. All you have to do is enter your shipment number, postal code and house number.
How do I register?
Here’s how – instructions for recipients:
- Download the app from the App Store or Google Play.
Click on “Install”. This will allow you to download the app directly to their phone or from your laptop to determine which of their mobile devices to install.
- Open the app on your mobile device.
Register or log in.
- To register, go to “Register”, enter your data and set your password.
- trans-o-flex will send you an email with a PIN that you can then enter.
- Enter your postal address.
- You will then receive the insightTAN from us by mail. Please enter it to complete your registration.
I have not received my insightTan?
Go to the app and press the button, send insightTan again. Please check your address beforehand.
Shipment tracking even without an app?
You can also track the shipment on the web version. We only need three characteristics of a shipment: shipment number, postal code and house number.
Is the parking permit always taken into account?
In principle, yes. The shipper agrees to the delivery permission of all recipients, of the transport services ordered by him.
If the shipper does not agree to this or defines excluded recipients, the package is delivered in the standard process.