Consignee app:

trans-o-flex insight

Always a step ahead

The overview allows you to see at a glance the parcels that are on their way to you.
You can immediately see when your parcel is expected to arrive. You can customise your daily view at any time.

Exclusive and transparent

You can check the temperature history of your packages by scanning the QR code on the individual package.

Looking back made easy

You can look up past deliveries at any time. The history provides you with an overview of the past 2 weeks.

Download the app now

(only available in German)

1. Area of Application

1.1 Use of the receiver services “trans-o-flex insight” offered by trans-o-flex Express GmbH via the app or the web app is only permitted on the basis of these Terms of Use. trans-o-flex Express GmbH is entitled to change the content of these Terms of Use at any time without prior notice and to announce them accordingly.

1.2 Beginning with initial use of the trans-o-flex insight app or the web app, the validity of these Terms of Use is accepted in their respective version.

2. Services

2.1 trans-o-flex Express GmbH has certain information available for retrieval or download in the trans-o-flex insight app and the web app on the homepage.

2.2 trans-o-flex Express GmbH is entitled to cease operation of the trans-o-flex insight app and the web app in whole or in part at any time. trans-o-flex Express GmbH does not guarantee the uninterrupted availability of the application and the web app.

3. Use, Registration, Password

3.1 The application and the web app can be used with or without registration.

3.2 Without registration, it is possible to use shipment tracking for individual parcels. For this purpose, the consignment number, postcode and house number must be entered in the relevant field.

3.3 The permanent use of the recipient service for shipment tracking for all shipments to be received requires registration and the assignment of a password. At the end of the registration, the user receives a TAN by post, which he must use to verify himself when logging in.

4. Rights to Use Information, Software and Documentation

4.1 The use of the information, software and documentation made available on the application is subject to these Terms of Use in their current version.

4.2 All rights (e.g. copyrights, property or trademark rights) in relation to the content posted in the trans-o-flex insight app and the web app on the homepage remain with trans-o-flex Express GmbH.

4.3 trans-o-flex Express GmbH grants the user a non-exclusive and non-transferable right to use the information, software and documentation provided in the application and the web app.

4.4 All information, transmitted data, software and documentation may be sold, rented or otherwise made available by the user to third parties at any time. trans-o-flex Express GmbH reserves the right to temporarily or permanently block trans-o-flex insight if there is any suspicion of improper or incorrect use.

4.5 Notwithstanding the special provisions in Section 4 of these Terms of Use, information, transmitted data, brand names and other content from the application may not be changed, copied, reproduced, sold, rented, used, supplemented or otherwise without the prior written consent of trans-o-flex Express GmbH how to be recycled.

4.6 Apart from the rights of use or other rights expressly granted herein, the user is not granted any further rights of any kind, in particular to the company name and industrial property rights such as patents, utility models or brands, nor does trans-o-flex Express GmbH have a corresponding obligation, to grant such rights.

4.7 Insofar as the user enters ideas and suggestions on the application, trans-o-flex Express GmbH is entitled to use them free of charge to develop, improve and sell the products from its portfolio.

5. User Obligations

5.1. When using the application or the web app, the user must not violate morality with his usage behaviour, violate industrial property rights, copyrights, personal rights, property rights or other rights of third parties and content with viruses or other programming damage the software can transmit.

5.2 trans-o-flex Express GmbH may block access to the application and the web app at any time, especially if the user violates his obligations under these conditions.

5.3 The user is obliged to keep the username and password of the customer account created by registering secret and ensures that no unauthorized third party gains knowledge of this data. The user is obliged to change his password immediately if he suspects that unauthorized third parties have gained knowledge of it. The user is liable to trans-o-flex Express GmbH for damage resulting from the breach of these obligations.

5.4 The user is obliged to change his data immediately via the application or the web app on the homepage in the event of changes and additions (e.g. move, change of e-mail address) that affect shipment tracking. Otherwise, trans-o-flex Express GmbH does not accept any liability for the proper provision of the service.

6. Liability for Legal and Material Defects

6.1. If information, software or documentation is provided free of charge, liability for material and legal defects in the information, software and documentation, in particular for their correctness, freedom from errors, freedom from third-party property rights and copyrights, completeness and/or usability is excluded, except in cases of intent or malice.

6.2. The information in the application and the web app can contain specifications or general descriptions of technical possibilities of products, which do not always have to be present in individual cases. The desired performance features of the products must therefore be agreed in each individual case when the contract is concluded.

7. Other Liability, Viruses

7.1 The liability of trans-o-flex Express GmbH for material and legal defects is based on the provisions in Section 8 of these Terms of Use. Otherwise, trans-o-flex Express GmbH accepts no liability for damage, unless, for example, under the Product Liability Act, due to intent, gross negligence, injury to life, limb or health, due to the assumption of a quality guarantee, due to fraudulent concealment of a defect or due to the violation of essential contractual obligations, liability is mandatory. Compensation for breach of essential contractual obligations is limited to the foreseeable damage typical for the contract, unless there is intent or gross negligence.

7.2 Although trans-o-flex Express GmbH always endeavours to keep the application and the web app virus-free, trans-o-flex Express GmbH does not guarantee that it is virus-free. Before downloading information, software and documentation, the user must ensure that appropriate security devices and virus scanners are in place for their own protection and to prevent viruses on the application and the web app.

8. Final Provisions

8.1 Ancillary agreements must be made in writing.8.2. As far as legally permissible, the place of jurisdiction is Mannheim. German law applies to the exclusion of the UN purchase law.

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