Grant a “leave if no one home” authorisation

Intro

Faster delivery – with your approval for delivery permission

 

Your recipients can grant a Delivery Agreement online at any time via our recipient app tof.insight or the desktop version. However, you, as the shipper, decide whether the Delivery Agreement applies to your consignment – for both temperature controlled (2–8 °C and 15–25 °C) and non temperature controlled shipments. Once an Delivery Agreement is in place, recipients receive their shipments even if they are not at home. This eliminates the need to arrange further delivery attempts or wait in vain.

What do I, as a shipper, have to do to grant a leave if no one home authorisation?

 

In order to grant a leave if no one home authorisation, you need to complete and sign the consent form and send it by e-mail . If you ship with both trans-o-flex Express GmbH & Co. KGaA and trans-o-flex ThermoMed GmbH, we require separate consent from you for each of the two companies. If you do not wish to grant a leave if no one home authorisation for certain BCV numbers, then please list these in the appendix of the form.

Please note: Only recipients with a residential and/or business address in Germany can grant leave if no one home authorisation for your consignments. The forms are available for download further below on the page.

To the documents for approval

If you have any questions, your Customer Service or Sales contact will be happy to help at any time.

Your advantages:

 

  • You always retain control over your consignments.
  • You decide if, and for which consignments, Delivery Agreements s are possible: temperature controlled (2–8 °C and 15–25 °C) as well as non temperature controlled shipments.
  • You increase your customers’ satisfaction levels: even if your customers aren’t at home, your consignments can still be delivered.

Forms and flyer for download for shippers:

pdf (621 Kb)

Shipper – Delivery permit consent trans-o-flex Express GmbH & Co. KGaA

pdf (620 Kb)

Shipper – Delivery permit consent trans-o-flex ThermoMed GmbH

pdf (332 Kb)

Shipper – Flyer delivery agreement
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