Our customer service is here for you

Do you have any questions about your consignment? Simply fill in the form below and our team will attend to your query as quickly as possible. In particularly urgent cases, you can also reach us by phone.

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Have you already visited our FAQs? Many questions about our products and services will be answered there.

FAQ's

Alternatively, you can contact our Recipient Customer Service on +49 6201 988 222

Customer Service opening hours:
Monday to Friday, from 7:00 am until 5:00 pm

Does your enquiry relate to a consignment to Austria?
Call us on: +43 2245 20 50
Monday to Thursday from 7:00 am until 5:30 pm
Fridays from 7:00 am until 5:00 pm