Last year, trans-o-flex notified consignees almost 70,000 times in advance by SMS or e-mail that a consignment was on its way. More than 100 customers use this special service to actively advise their consignees about the forthcoming delivery. The short message contains the notification of the consignment, and the e-mail contains the link to trans-o-flex’s consignment tracking service. This enables consignees to call up the respective status and the entire history of the respective consignment with a simple click. “Especially in the B2C sector, this service has proven itself because it increases the rate of successful first delivery attempts and satisfaction for the consignees”, says Magdalena Panek, product manager at trans-o-flex. If you wish to use this service as a shipper, all you have to do is enter the consignee’s e-mail address or mobile phone number in the appropriate places in the data record of the respective consignment and send it together with the other data.