{"id":97199,"date":"2025-07-28T13:17:53","date_gmt":"2025-07-28T11:17:53","guid":{"rendered":"https:\/\/www.trans-o-flex.com\/?page_id=97199"},"modified":"2025-08-01T10:43:45","modified_gmt":"2025-08-01T08:43:45","slug":"for-recipients","status":"publish","type":"page","link":"https:\/\/www.trans-o-flex.com\/en\/e-services\/digital-delivery-agreement\/for-recipients\/","title":{"rendered":"For recipients"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row_content&#8221;][vc_row][vc_column][dhsv_vc_intro decoration=&#8221;true&#8221;]<\/p>\n<h1>Leave if no one home authorisation for recipients<\/h1>\n<p>[\/dhsv_vc_intro][dhsv_vc_page_anchors layout=&#8221;overlayed&#8221; anchors=&#8221;%5B%7B%22text%22%3A%22Intro%22%2C%22section_id%22%3A%22Intro%22%7D%2C%7B%22text%22%3A%22Conclude%20delivery%20agreement%22%2C%22section_id%22%3A%22concludedeliveryagreement%22%7D%2C%7B%22text%22%3A%22advantages%22%2C%22section_id%22%3A%22advantages%22%7D%5D&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;Intro&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;150px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Flexible receipt\u202f \u2013 even where limited acceptance times apply<\/h2>\n<p>&nbsp;<\/p>\n<p class=\"big\">As a recipient you can grant a Delivery Agreement online at any time via our recipient <a href=\"https:\/\/www.trans-o-flex.com\/en\/e-services\/trans-o-flex-insight-the-receiver-app\/\">tof.insight app<\/a> or using the desktop version. The Delivery Agreement can be set for both temperature controlled (2\u20138\u202f\u00b0C and 15\u201325\u202f\u00b0C) and also for non temperature controlled consignments. Once an Delivery Agreement is in place, you shall also receive your consignments even if you are not at home. This eliminates the need to arrange further delivery attempts or wait in vain.<\/p>\n<p class=\"big\">Note: An Delivery Agreement registered in the tof.insight app is only valid for consignments where the shipper has provided their consent. You can see for each incoming consignment whether the shipper has approved the Delivery Agreement or not. If your sender has not provided their consent, please contact them directly. We will only take your stored Delivery Agreement into account once the sender has granted us their approval. As a recipient, you must have a residential and\/or business address in Germany.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;60px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; top_wave=&#8221;1&#8243; section_background=&#8221;bg-gradient-gray&#8221; el_id=&#8221;concludedeliveryagreement&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;60px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>What do I, as a Recipient, have to do to grant a leave if no one home authorisation?<\/h2>\n<p>&nbsp;<\/p>\n<p class=\"big\">To grant a leave if no one home authorisation, you simply have to download the <a href=\"https:\/\/www.trans-o-flex.com\/en\/e-services\/digital-delivery-agreement\/\">tof.insight app<\/a> in the App store or in the Google Play Store and register, or register via the <a href=\"https:\/\/www.trans-o-flex.com\/sendungsverfolgung\/login\">desktop version of the tof.insight app<\/a>. Within five working days of registration, you will receive a TAN by post. Only once you enter this TAN can you access the leave if no one home authorisation feature.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;100955&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/apps.apple.com\/de\/app\/trans-o-flex-insight\/id1220042515&#8243;][vc_single_image image=&#8221;100844&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/apps.apple.com\/de\/app\/trans-o-flex\/id1220042515&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;10354&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.tof.app&amp;hl=de&amp;pli=1&#8243;][vc_single_image image=&#8221;100848&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.tof.app&amp;hl=de&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;100950&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.tof.app&amp;hl=de&amp;pli=1&#8243;][vc_single_image image=&#8221;100846&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1753353480145{border-radius: 10px !important;}&#8221; link=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.tof.app&amp;hl=de&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;60px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section content_placement=&#8221;middle&#8221; el_id=&#8221;advantages&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;4854&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Your advantages:<\/h2>\n<p>&nbsp;<\/p>\n<ul>\n<li class=\"big\">Even if you\u2019re not at home, we can still deliver your consignments.<\/li>\n<li class=\"big\">You can revoke your consent at any time.<\/li>\n<li class=\"big\">Clearly defined drop off location, avoiding any confusion: you can quickly and easily upload photos of your preferred drop off spot via the app or desktop version. If you upload images, these will also be displayed to the driver.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;15px&#8221; tablet_height=&#8221;15px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][dhsv_vc_template_element template_id=&#8221;100784&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row_content&#8221;][vc_row][vc_column][dhsv_vc_intro decoration=&#8221;true&#8221;] Leave if no one home authorisation for recipients [\/dhsv_vc_intro][dhsv_vc_page_anchors layout=&#8221;overlayed&#8221; anchors=&#8221;%5B%7B%22text%22%3A%22Intro%22%2C%22section_id%22%3A%22Intro%22%7D%2C%7B%22text%22%3A%22Conclude%20delivery%20agreement%22%2C%22section_id%22%3A%22concludedeliveryagreement%22%7D%2C%7B%22text%22%3A%22advantages%22%2C%22section_id%22%3A%22advantages%22%7D%5D&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;Intro&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;150px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Flexible receipt\u202f \u2013 even where limited acceptance times apply &nbsp; As a recipient you can grant a Delivery Agreement online at any time via our recipient tof.insight app or using the desktop version. The Delivery &hellip; <a href=\"https:\/\/www.trans-o-flex.com\/en\/e-services\/digital-delivery-agreement\/for-recipients\/\">Continued<\/a><\/p>\n","protected":false},"author":7,"featured_media":100761,"parent":97330,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-97199","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>For recipients<\/title>\n<meta name=\"description\" content=\"For recipients: Once you have signed a delivery agreement, you will receive your shipments even if you are not at home.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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