{"id":14198,"date":"2022-08-18T14:54:58","date_gmt":"2022-08-18T12:54:58","guid":{"rendered":"https:\/\/www.trans-o-flex.com\/?page_id=14198"},"modified":"2026-07-30T10:28:13","modified_gmt":"2026-07-30T08:28:13","slug":"parcel-tracking-with-trans-o-flex-insight","status":"publish","type":"page","link":"https:\/\/www.trans-o-flex.com\/en\/e-services\/parcel-tracking-with-trans-o-flex-insight\/","title":{"rendered":"Parcel tracking with trans-o-flex insight"},"content":{"rendered":"

[vc_section full_width=”stretch_row_content”][vc_row][vc_column][dhsv_vc_intro decoration=”true”]<\/p>\n

Consignment Tracking for Recipients using trans-o-flex insight<\/h1>\n

[\/dhsv_vc_intro][\/vc_column][\/vc_row][vc_row][vc_column][dhsv_vc_page_anchors layout=”overlayed” anchors=”%5B%7B%22text%22%3A%22Functions%22%2C%22section_id%22%3A%22functions%22%7D%2C%7B%22text%22%3A%22Advantages%22%2C%22section_id%22%3A%22advantages%22%7D%2C%7B%22text%22%3A%22Registration%22%2C%22section_id%22%3A%22registration%22%7D%2C%7B%22text%22%3A%22FAQ%22%2C%22section_id%22%3A%22FAQ%22%7D%2C%7B%22text%22%3A%22Legal%20Information%22%2C%22section_id%22%3A%22legal_information%22%7D%5D”][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=”middle”][vc_column][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section content_placement=”middle”][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Using trans-o-flex insight, recipients always retain an overview of their consignments \u2013 it is available for smartphones, tablets and desktop computers.<\/p>\n

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What is trans-o-flex insight?<\/span><\/h2>\n

 <\/p>\n

trans-o-flex insight provides recipients with a comprehensive overview of their consignment details and transparently displays estimated delivery times and temperature data.<\/p>\n

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Welche Funktionen bietet trans-o-flex insight?<\/span><\/h2>\n

[\/vc_column_text][vc_empty_space][dhsv_vc_image_slider slider=”%5B%7B%22image%22%3A%2214418%22%2C%22caption%22%3A%22Eine%20%C3%9Cbersicht%20aller%20Sendungen%2C%20die%20sich%20auf%20dem%20Versandweg%20befinden%3A%20Anzahl%20ankommender%20Packst%C3%BCcke%2C%20Versendernamen%2C%20Sendungsdetails%20wie%20beispielsweise%20Express-Sendungen%2C%20Nachnahme-Sendungen%2C%20Gefahrgut%20oder%20aktiv%20temperierte%20Packst%C3%BCcke.%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214420%22%2C%22caption%22%3A%22Die%20Detail%C3%BCbersicht%20zeigt%20die%20Einzelheiten%20einer%20Sendung%20an%3A%20die%20voraussichtliche%20Zustellzeit%2C%20das%20Gewicht%2C%20die%20Sendungsnummer%20oder%20den%20Sendungsstatus%20als%20%C3%9Cbersicht%20oder%20Verlauf.%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214422%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214414%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214410%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214406%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214412%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2214416%22%2C%22source_color%22%3A%22biggray%22%7D%2C%7B%22image%22%3A%2215665%22%7D%5D”][vc_empty_space][dhsv_vc_accordion_container ac_style=”accordion–small”][dhsv_vc_accordion_item title=”Sendungsavis”][vc_column_text css=””]<\/p>\n

Immer einen Schritt voraus<\/b>\u200b<\/span><\/p>\n

In der \u00dcbersicht sehen Ihre Empf\u00e4nger auf einen Blick <\/span>alle Sendungen, die sich auf dem Weg befinden.<\/span>\u200b<\/p>\n

Auf einen Blick: Anzahl ankommender Packst\u00fcck, <\/span>Versendernamen, Sendungsdetails wie beispielsweise <\/span>Zeitoptionen, Gefahrgut <\/span>oder aktiv temperierte Packst\u00fccke.<\/span>\u200b<\/p>\n

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Ein tieferer Einblick<\/b>\u200b<\/span><\/p>\n

In der Detail\u00fcbersicht sieht der <\/span>Empf\u00e4nger die Einzelheiten einer <\/span>Sendung, wie die Zustellzeit, das <\/span>Gewicht, die Sendungsnummer oder <\/span>den Sendungsstatus als \u00dcbersicht <\/span>oder Verlauf.<\/span><\/p>\n

[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container ac_style=”accordion–small”][dhsv_vc_accordion_item title=”Temperaturkontrolle”][vc_column_text]<\/p>\n

Temperaturkontrolle<\/b>\u200b<\/span><\/p>\n

Der Empf\u00e4nger sieht, dass <\/span>temperaturgef\u00fchrte Sendungen ankommen und kann <\/span>die <\/span>detaillierte<\/span> Temperaturkurve verfolgen. Diese <\/span>Funktion gibt es f\u00fcr Ambient Express (15 \u00b0C <\/span>– 25 \u00b0C) und <\/span>Thermo<\/span> Express (2 \u00b0C – 8 \u00b0C).<\/span><\/p>\n

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\u00dcbersicht Funktionen<\/b>\u200b<\/span><\/p>\n

Der Empf\u00e4nger kann jederzeit <\/span>die Ansicht wechseln und <\/span>beispielsweise von der <\/span>Sendungs\u00fcbersicht zu seinem Profil <\/span>oder bspw. zur Versand-Historie \u00fcbergehen.\u00a0<\/span><\/p>\n

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Sortieren und Filtern\u00a0<\/b>\u200b<\/span><\/p>\n

Der Empf\u00e4nger kann die Sendungen <\/span>nach Packst\u00fcckart, Zustellzeit, Datum, <\/span>Versandstatus und Produktbereich <\/span>bzw. Service sortieren und filtern. Die <\/span>Einstellungen k\u00f6nnen jederzeit <\/span>zur\u00fccksetzten werden.\u00a0<\/span><\/p>\n

[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container ac_style=”accordion–small”][dhsv_vc_accordion_item title=”Abstellerlaubnis”][vc_column_text]<\/p>\n

Den Wunschablageort bestimmen<\/b>\u200b<\/span><\/p>\n

Es k\u00f6nnen Bilder vom gew\u00fcnschten Ablageort hochladen werden. <\/span>Es ist auch m\u00f6glich, f\u00fcr unterschiedliche Warenarten <\/span>unterschiedliche Ablageorte zu definieren. Der trans-o-flex Fahrer <\/span>erh\u00e4lt auf seinem Handheld die Information: \u201eHier darf Ware <\/span>abgestellt werden\u201c. Die Abstellerlaubnis kann jederzeit wiederrufen <\/span>werden.<\/span><\/p>\n

[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container ac_style=”accordion–small”][dhsv_vc_accordion_item title=”Historie”][vc_column_text]<\/p>\n

R\u00fcckblick leicht gemacht<\/b>\u200b<\/span><\/p>\n

Der Empf\u00e4nger kann jederzeit in <\/span>vergangenen Sendungen <\/span>recherchieren. Die Historie <\/span>erm\u00f6glicht einen \u00dcberblick \u00fcber <\/span>die vergangenen 14 Tage.<\/span><\/p>\n

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Profil<\/b><\/span>\u200b<\/p>\n

Mit dieser Funktion kann der Empf\u00e4nger das Profil bearbeiten, sein Passwort <\/span>\u00e4ndern und den Account l\u00f6schen. <\/span>\u200bHinweis: bei \u00c4nderung der Adressdaten ist eine erneute Verifizierung <\/span>notwendig.<\/span><\/p>\n

[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container ac_style=”accordion–small”][dhsv_vc_accordion_item title=”Ident-Service”][vc_column_text]<\/p>\n

Ident-Service<\/span><\/span>\u200b<\/span>\u200b<\/span><\/strong><\/p>\n

Dem Empf\u00e4nger wird optisch angek\u00fcndigt, dass eine sichere Ident-Sendung zugestellt <\/span><\/span>werden soll. Diese ist mit einem Schl\u00fcssel-Icon gekennzeichnet. Mit <\/span><\/span>dem entsprechenden Button ist es m\u00f6glich einen QR-Code <\/span><\/span>anzeigen zu lassen, der f\u00fcr die Zustellung notwenig ist. So wird der Empf\u00e4nger als berechtigte <\/span><\/span>Person f\u00fcr die Entgegennahme einer Ident-Sendung identifiziert und dem Fahrer die Erlaubnis und M\u00f6glichkeit gegeben, die Sendung als zugestellt zu markieren. Der wohl sicherste Service f\u00fcr sensible, wertvolle oder pers\u00f6nliche G\u00fcter.<\/span><\/span>\u200b<\/span><\/p>\n

[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”100px” mobile_height=”60px” tablet_height=”60px”][vc_column_text css=””]<\/p>\n

Which functions does trans-o-flex insight offer?<\/span><\/h2>\n

[\/vc_column_text][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”30px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”14419″ alignment=”center” onclick=”link_image” css=””][vc_column_text css=””]Delivery notifications \u2013 always one step ahead<\/strong><\/p>\n

An overview of all consignments that are currently in transit, including: The number of incoming parcels, sender names, consignment details such as express consignments, cash-on-delivery consignments, hazardous goods or actively temperature-controlled parcels.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”14701″ alignment=”center” onclick=”link_image” css=””][vc_column_text css=””]Consignment details \u2013 a closer look<\/strong><\/p>\n

The detailed view displays comprehensive information about each consignment, including: the estimated delivery time, the weight, the consignment number or the consignment status as an overview or history logs. [\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”14703″ alignment=”center” onclick=”link_image” css=””][vc_column_text css=””]Temperature monitoring \u2013 ensuring outstanding quality<\/strong><\/p>\n

A detailed temperature graph provides complete transparency for the duration of the shipment in the form of Ambient Express (15\u00b0C\u201325\u00b0C) and Thermo Express (2\u00b0C\u20138\u00b0C).[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”60px”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”14709″ alignment=”center” onclick=”link_image” css=””][vc_column_text css=””]Delivery agreement \u2013 flexible drop-off locationsen<\/strong><\/p>\n

Receive your consignments on time even when nobody is available to accept them in person: simply specify one or more designated drop-off locations and upload photographs of your preferred delivery location. The delivery authorisation can be revoked at any time. You can obtain additional information here: Delivery agreement for recipients<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”14713″ alignment=”center” onclick=”link_image” css=””][vc_column_text css=””]History \u2013 looking back made easy<\/strong><\/p>\n

The history function makes it possible for you to search all consignments from the previous 14 days.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”15661″ alignment=”center” onclick=”link_image” css=””][vc_column_text css=””]Ident Service \u2013 personal and secure<\/strong><\/p>\n

Consignments sent using the Ident Service are marked with a key symbol. A QR code can be displayed at the touch of a button. This QR code must be presented upon delivery and is used to uniquely verify the authorised recipient.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”60px”][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”advantages”][vc_row][vc_column][vc_empty_space height=”100px” mobile_height=”30px” tablet_height=”60px”][vc_column_text css=””]<\/p>\n

Your Digital Companion across all devices<\/h2>\n

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trans-o-flex insight is available both as an app and as a desktop version. You can flexibly use both versions either as a guest or as a registered user. By registering, you can also benefit from a range of additional functions.<\/p>\n

[\/vc_column_text][vc_empty_space height=”100px” mobile_height=”30px” tablet_height=”60px”][\/vc_column][\/vc_row][vc_row content_placement=”top” css=”.vc_custom_1784798160393{margin-left: 50px !important;padding-left: 0px !important;}”][vc_column width=”1\/2″][vc_single_image image=”14718″ img_size=”full” onclick=”link_image” css=”.vc_custom_1784798318609{margin-right: 50px !important;}”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1784797151802{margin-left: 20px !important;border-radius: 30px !important;}”][dhsv_vc_button title=”To the desktop version” link=”url:https%3A%2F%2Fwww.trans-o-flex.com%2Fsendungsverfolgung%2Flogin” type=”primary” alignment=”left” size=”lg” icon=”icon”][vc_row_inner][vc_column_inner width=”1\/4″][vc_single_image image=”7351″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/apps.apple.com\/de\/app\/trans-o-flex\/id1220042515″][vc_single_image image=”100845″ alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/apps.apple.com\/de\/app\/trans-o-flex-insight\/id1220042515″][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”7353″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/play.google.com\/store\/apps\/details?id=com.tof.app&hl=de”][vc_single_image image=”100849″ alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/play.google.com\/store\/apps\/details?id=com.tof.app&hl=de”][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”100px” mobile_height=”30px” tablet_height=”60px”][vc_column_text css=””]<\/p>\n

Register now and enjoy the benefits<\/h3>\n

Registration provides you with the following advantages: You keep track of all your consignments, you can make use of filter and sorting functions, you can track temperature graphs and much more besides.<\/p>\n

[\/vc_column_text][dhsv_vc_button title=”Register now” link=”url:https%3A%2F%2Fwww.trans-o-flex.com%2Fsendungsverfolgung%2Flogin|target:_blank” type=”primary” alignment=”left” icon=”icon”][vc_empty_space][vc_column_text css=””]<\/p>\n

Consignment tracking as a guest<\/h3>\n

You can also benefit from our consignment tracking service without registering: simply enter the consignment number, your postcode and the house number for verification.<\/p>\n

[\/vc_column_text][dhsv_vc_button title=”To consignment tracking as a guest” link=”url:https%3A%2F%2Fwww.trans-o-flex.com%2Fsendungsverfolgung%2Flogin|target:_blank” type=”primary” alignment=”left” icon=”icon”][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”60px”][\/vc_column][\/vc_row][\/vc_section][vc_row el_id=”registration”][vc_column][vc_empty_space][vc_separator border_width=”2″][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”60px”][vc_column_text css=””]<\/p>\n

Registration with trans-o-flex insight \u2013 step by step<\/h2>\n

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    \n
  1. Download the app from the App Store or Google Play, or use the desktop version<\/a>.<\/li>\n
  2. Click on \u201cRegister\u201d. Enter your personal details and choose a password.<\/li>\n
  3. You will receive a verification code by email. Follow the instructions in the email.<\/li>\n
  4. Enter your address.<\/li>\n
  5. Within five days, you will receive a letter by post at the address you have provided. The letter will contain your insightTAN.
    \nPlease note: For security reasons, the insightTAN cannot be sent by email or SMS, as your postal address must first be verified.<\/li>\n
  6. Once you have received the letter, enter your insightTAN in the app or desktop version. Only then is your registration fully complete.<\/li>\n<\/ol>\n

    Tip:<\/strong>
    \nUntil you receive the insightTAN by post, you can log out and return to the input screen later.<\/p>\n

    In the meantime, you can use the consignment tracking without logging in.<\/p>\n

      \n
    1. If you have not received your letter containing the insightTAN after five days: Check the address you entered in the app or desktop version and correct it if necessary.<\/li>\n
    2. Click on “Send insightTAN again”.<\/li>\n
    3. You will receive a new insightTAN by post.<\/li>\n<\/ol>\n

      [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=”FAQ”][vc_column][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”30px”][vc_separator border_width=”2″][vc_empty_space height=”60px” mobile_height=”30px” tablet_height=”30px”][vc_column_text]<\/p>\n

      FAQ<\/p>\n

      [\/vc_column_text][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=”I would like my consignments delivered to two different addresses. Can I view both in one account?”][vc_column_text css=””]Unfortunately not. You will need to create a separate account for each address.[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=”Is it possible to share my account with multiple people?”][vc_column_text css=””]Unfortunately, this is not possible.[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=”Can I select my preferred delivery day in trans-o-flex insight?”][vc_column_text css=””]Unfortunately, not. Please contact your sender to arrange a preferred delivery date.[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=”Is my completed delivery authorisation valid for all consignments?”][vc_column_text css=””]The delivery authorisation is only valid for consignments where the sender has provided their consent. It is also invalid for consignments combined with the following special services: Hazardous goods, island service, cash on delivery (COD), confidential. You can see for each incoming consignment whether the shipper has approved the Delivery agreement or not. Further details are available here: Delivery agreement for recipients<\/a>.<\/p>\n

      [\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=”How can I delete or amend my personal data in the app?”][vc_column_text css=””]If you wish to delete specific information from the app\u2014such as your activity and transaction history or photographs\u2014without deleting your entire account, you can contact us. Please send an e-mail<\/a>\u00a0and state which specific data you want to have removed. Our Support Team will assist you in deleting this information from your account.<\/p>\n

      If, however, you wish to have your entire account deleted, please proceed as follows:<\/p>\n