{"id":108009,"date":"2026-01-19T16:26:26","date_gmt":"2026-01-19T15:26:26","guid":{"rendered":"https:\/\/www.trans-o-flex.com\/e-services\/logistikoptimierung-fuer-pharmalogistiker\/"},"modified":"2026-03-24T10:48:20","modified_gmt":"2026-03-24T09:48:20","slug":"logistics-optimisation-for-pharmaceutical-logistics-professionels","status":"publish","type":"page","link":"https:\/\/www.trans-o-flex.com\/en\/e-services\/logistics-optimisation-for-pharmaceutical-logistics-professionels\/","title":{"rendered":"Logistics optimisation for pharmaceutical logistics professionels"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][dhsv_vc_intro mobile_image=&#8221;103157&#8243; decoration=&#8221;true&#8221;]<\/p>\n<h1>TCO Calculator &amp; Self-Assessment \u2013 Tools for Logistics Optimisation for Pharma Logistics Providers<\/h1>\n<p>[\/dhsv_vc_intro][dhsv_vc_page_anchors layout=&#8221;overlayed&#8221; anchors=&#8221;%5B%7B%22text%22%3A%22Total%20Cost%20of%20Ownership%22%2C%22section_id%22%3A%22tco%22%7D%2C%7B%22text%22%3A%22Self%20Assessment%22%2C%22section_id%22%3A%22Selfassessment%22%7D%2C%7B%22text%22%3A%22Contact%22%2C%22section_id%22%3A%22Kontakt%22%7D%5D&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;100px&#8221; tablet_height=&#8221;300px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Transparency is the first step towards efficient logistics.<\/h2>\n<p>&nbsp;<\/p>\n<p class=\"big\">Using our\u00a0<strong>TCO Calculator<\/strong>\u00a0and the subsequent <strong>Self-Assessment<\/strong>\u00a0you can gain a comprehensive overview of the economic efficiency and performance of your current supply chain.<\/p>\n<p class=\"big\">Find out which factors influence your total costs, where there are potential areas that can be optimised, and how trans-o-flex can support you in making processes safer, more sustainable and more cost-efficient.<\/p>\n<p class=\"big\">Regardless of whether it\u2019s the cost structure, process quality or regulatory requirements \u2013 here you will come across the appropriate approaches in order to assess your logistics in a holistic manner.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row&#8221; section_background=&#8221;bg-gradient-gray&#8221; el_id=&#8221;tco&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Total Cost of Ownership &#8211; TCO<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">The following theses serve as a guide and illustrate typical issues and challenges that regularly arise in logistics processes.<\/p>\n<p class=\"big\">If several of these theses apply to your processes, this suggests that a detailed cost analysis might be worthwhile.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;25px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li class=\"big\"><strong>Thesis 1<\/strong> \u2013 Freight charges are rarely your largest cost block. Packaging, coolants, personnel, quality management and IT often generate higher costs than the transport tariff alone.<\/li>\n<li class=\"big\"><strong>Thesis 2<\/strong> \u2013 Every additional special process (Dry ice, dangerous goods documentation, data loggers or returns handling) all make your network more complex. Complexity consumes time, money and the management\u2019s attention.<\/li>\n<li class=\"big\"><strong>Thesis 3<\/strong> \u2013 Passive solutions scale poorly: As volumes increase, pre-conditioning, training effort, audits, returns and complaints tend to rise disproportionately. An active system often becomes more efficient as volumes grow.<\/li>\n<li class=\"big\"><strong>Thesis 4<\/strong> \u2013 The true costs of a temperature deviation (product loss, CAPA, express replacement delivery, complaint handling) rarely feature in the logistics budget, but they are very real. An active pharma logistics provider significantly reduces the probability of such events.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li class=\"big\"><strong>Thesis 5<\/strong> \u2013 Regulations (GDP, dangerous goods, EPR\/Packaging Act) and ESG targets will make passive single-use and dry ice concepts more expensive and more difficult to justify over time. Active solutions simplify documentation, audits and reporting.<\/li>\n<li class=\"big\"><strong>Thesis 6<\/strong> \u2013 Many current activities (pre-conditioning, packaging selection, monitoring, reverse logistics and data provision) could be centralised by a specialised active pharma logistics provider.<\/li>\n<li class=\"big\"><strong>Thesis 7<\/strong> \u2013 If your service provider cannot technically prevent cold chain interruptions, your packaging must take on this task. The result: You invest in complex, expensive passively cooled solutions to compensate for shortcomings in you fleet and your partner\u2019s incomplete network of refrigerated warehouses. These are costs that would not arise in an actively temperature-controlled system.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\"><strong>Summary<\/strong> \u2013 If, while completing our TCO calculator (download file), you discover that numerous small cost items and additional efforts accumulate, a discussion may be worthwhile. Together with you, we can develop an individual target model that is simpler and often more cost-efficient.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Download the TCO Calculator<\/h2>\n<p>&nbsp;<\/p>\n<p class=\"big\">Using our TCO calculator (Total Cost of Ownership), you can calculate the total costs of your logistics processes transparently and easily. Download the file now and start optimising your logistics processes and costs.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;30px&#8221; mobile_height=&#8221;5px&#8221; tablet_height=&#8221;15px&#8221;][vc_single_image image=&#8221;103165&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][dhsv_vc_button title=&#8221;Download&#8221; link=&#8221;url:https%3A%2F%2Fwww.trans-o-flex.com%2Fwp-content%2Fuploads%2FTCO-Calculator-Total-Cost-Of-Ownership_EN.xlsx|title:TCO-Calculator%20(Total%20Cost%20of%20Ownership)&#8221; type=&#8221;primary&#8221;][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; section_background=&#8221;bg-gradient-gray&#8221; el_id=&#8221;Selfassessement&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>In the\u00a0<strong>Self-assessment<\/strong>\u00a0we address frequently asked questions relating to costs, quality, compliance, sustainability and digitalisation.<\/h2>\n<p>&nbsp;<\/p>\n<p class=\"big\"><br data-start=\"648\" data-end=\"651\" \/>Here, you will discover how\u00a0<strong>trans-o-flex<\/strong>\u00a0assesses these topics and which solutions are employed on your behalf, in order to make your logistics more secure, efficient and transparent.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;Selfassessment&#8221;][vc_column][vc_empty_space height=&#8221;60px&#8221; mobile_height=&#8221;10px&#8221; tablet_height=&#8221;30px&#8221;][vc_separator color=&#8221;custom&#8221; css=&#8221;&#8221; accent_color=&#8221;#676B6E&#8221;][vc_tta_tabs][vc_tta_section title=&#8221;Contract start &amp; small shipment volumes&#8221; tab_id=&#8221;1769156830958-d81f79ac-2010&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;Which solution or IT integration does trans-o-flex offer for the shipment of fewer than 50 consignments per week?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Via tof.now, you can currently benefit from the following advantages: the registration takes less than five minutes, you receive your shipping label immediately, and payment can be made conveniently via SEPA or credit card. In addition, we would like to inform you that a comprehensive update of our customer portal will soon be released, providing you with further state-of-the-art solutions for your shipping and tracking. GDP-compliant temperature control is already integrated within this.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is pay-per-use possible at trans-o-flex even without a minimum contract requirement?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">tof.now facilitates simple invoicing on a per-shipment basis. No framework agreements or base fees are required \u2014 ideal for companies with low shipping volumes or those in the growth phase.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;When will the first tracking number be available after booking?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">The tracking number is generated automatically as soon as the first order is created.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;IT &amp; Data Integration&#8221; tab_id=&#8221;1769156831413-7643f02d-a1b8&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex provide a REST API for temperature data?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">You have the option of viewing the detailed temperature data of your consignments directly in our trans-o-flex Track &amp; Trace system mytof. Please note that this data can only be provided via an interface in PDF format and is subject to a charge.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex support direct integration of Shopify or SAP?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">You can transmit shipment data to us in accordance with the description of our trans-o-flex standard interfaces. It is irrelevant which systems you use to create and provide the data in line with our specifications. For this purpose, we offer you either a comprehensive interface and label description or direct integration via our API.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Over which timeframe is the temperature data available?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">The temperature data is available to you for a period of two years directly in the trans-o-flex Track &amp; Trace system mytof for retrieval. Should you require the data for a longer period, we can provide it to you via our Customer Service for up to six years.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex provide a REST API with technical documentation?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We provide you with two separate REST APIs for the trans-o-flex systems: one for the simple transmission of your consignment data and another to query the consignment status and scans.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is there support for webhooks for the transmission of events in real-time?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We offer you a dedicated REST API for the trans-o-flex systems, which allows you to conveniently query the current consignment status as well as the associated scans.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Which formats does trans-o-flex support where the import of shipping data is concerned?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We support XML and JSON as standard formats. In addition, you can also use special formats such as EDI FACT and CSV by individual agreement.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What time schedule should be planned for a complete end-to-end connection?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">The typical go-live period is less than two weeks if you use our standard API. For complex ERP integrations (\u201cflows\u201d), please allow four to six weeks including the test phase.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex support CSV bulk exports for business intelligence applications?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We provide your status and scan information in XML format as standard.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Can data be exported in accordance with CSRD requirements?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Yes, you are very welcome to request the data you require separately from us.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex provide an API for a CO\u2082 dashboard?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">You can request CO\u2082 evaluations from us at any time. We\u2019ll be happy to assist you!<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Can the API integration also be carried out at a later point in time?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Yes, you can simply start your data transfer using the CSV format. A switch to the REST API is possible at any time and does not require any changes to the contract.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Operational handling, emergencies, returns &amp; homecare&#8221; tab_id=&#8221;1769156832513-16fd3237-3fa1&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;How are weekend returns handled?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">If the delivery is not successful, we return the consignment to the responsible depot, store it in the secure warehouse and coordinate the second delivery attempt via our Customer Service. A total of two delivery attempts are made; after that, the consignment is returned to the sender.<br \/>\nIf a temperature-controlled transport (Ambient Express or Thermo Express) is booked, your consignment remains within the actively temperature-controlled range throughout the entire process \u2013 including this interim storage. Suitable temperature zones are available for this purpose at all locations.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What happens to parcels that the driver is unable to deliver?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">If the delivery is not successful, we return the consignment to the responsible depot, store it in the secure warehouse and coordinate the second delivery attempt via our Customer Service. A total of two delivery attempts are made; after that, the consignment is returned to the sender.<br \/>\nIf a temperature-controlled transport (Ambient Express or Thermo Express) is booked, your consignment remains within the actively temperature-controlled range throughout the entire process \u2013 including this interim storage. Suitable temperature zones are available for this purpose at all locations.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is a dedicated cooling facility required for returns handling?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We always handle the return of your goods within the originally commissioned temperature range (Ambient Express or Thermo Express). Please note that, as the sender, you are responsible for ensuring the correct storage temperature from the moment the return consignment is handed over.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Do drivers receive training for fuel-efficient driving?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Our drivers attend an annual training course, which naturally also addresses environmental issues.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How does trans-o-flex ensure the handling of emergency consignments at weekends?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Our Special Services division is available for emergency consignments at weekends. If you commission a temperature-controlled shipment (Ambient Express or Thermo Express), your consignments remain continuously within the temperature-controlled range \u2013 including any necessary interim storage. Actively temperature-controlled areas are available for this purpose at all our sites.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How are homecare deliveries handled at trans-o-flex?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Through specially trained drivers and deliberately calculated longer stop times, we ensure that the specific needs of your patients are always considered during delivery.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;ESG &amp; Sustainability&#8221; tab_id=&#8221;1769156830194-8fc7d07e-0913&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;Can ESG criteria be included in a tender?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We will be happy to provide you with information on our comprehensive ESG activities (Environmental, Social, Governance). trans-o-flex continuously strives to completely meet the requirements of our customers, and this naturally also includes compliance with your ESG criteria.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Which methods are available to determine the CO\u2082 footprint of pharmaceutical consignments?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">To have your CO\u2082 footprint calculated, we ask you to request a CO\u2082 report from us. trans-o-flex will then calculate the footprint for you.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What CO\u2082 savings result from dispensing with a passive box?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Our internal case study demonstrates a reduction in emissions of approximately 50 per cent, as both thermoboxes and dry ice are eliminated.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex support the Science Based Targets Initiative?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">trans-o-flex aligns itself with the CO\u2082 reduction targets of our parent company GEODIS, which have been verified by the SBTi (Science Based Targets initiative).<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Are CO\u2082 tables on the trans-o-flex website publicly accessible?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">trans-o-flex publishes CO\u2082 data as part of the annual sustainability report of our parent company. You can find it <a href=\"https:\/\/www.trans-o-flex.com\/en\/about-us\/esg\/\">here<\/a>.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;May I use the content of the trans-o-flex ESG website for my own advertising and marketing purposes?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">You are welcome to use the data you find on the trans-o-flex ESG website for your marketing purposes. We merely ask that you coordinate the use with us in advance via\u00a0<a href=\"mailto:marketing@tof.de\">marketing@tof.de<\/a>.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex support services for the offsetting of CO\u2082 emissions?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">At trans-o-flex, we mainly focus on the consistently reducing our CO\u2082 footprint. You can view exactly what we do in this context on our <a href=\"https:\/\/www.trans-o-flex.com\/en\/about-us\/esg\/\">ESG pages<\/a>.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How does circular packaging impact the carbon footprint?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">trans-o-flex actively promotes the use of reusable transport equipment. Our H1 pallets and reusable boxes help you to save valuable resources and emissions.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Industry- and use-case-specific topics, including competitors&#8221; tab_id=&#8221;1769156829613-6829db89-2660&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;What advantages does the trans-o-flex service offer compared to FedEx Clinical?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">While FedEx uses passive boxes and dry ice for shipments, trans-o-flex delivers your consignments with active temperature control either within the 2\u20138 \u00b0C or 15\u201325 \u00b0C range.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How are creams prevented from melting during shipment?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">While DHL, for instance, ships promotional items at ambient temperature, trans-o-flex reliably delivers your OTC and cosmetic products under temperature-controlled conditions.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What advantages does the trans-o-flex service offer compared to DHL Promo Logistics?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">By contrast with DHL Life Sciences &amp; Healthcare, trans-o-flex comprehensively covers the entire supply chain and thus provides a comprehensive end-to-end solution.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What advantages does the trans-o-flex service offer compared to UPS Healthcare Ambient?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">By contrast with service providers such as UPS, which mainly use passive boxes for the 15\u201325 \u00b0C temperature range, trans-o-flex actively temperature-controls the ambient range and provides you with the corresponding logger documentation.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Can I arrange a fixed date for my product launches\/introductions and promotional campaigns?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Our comprehensive range of services includes fixed-date delivery as well as professional campaign management.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is there a trans-o-flex case study on a beauty launch that is available online?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Yes, you can read up on this\u00a0<a href=\"https:\/\/www.trans-o-flex.com\/magazine\/fruehjahr-2021\/\">be accessed here<\/a>\u00a0on page 16.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What advantages does the trans-o-flex service offer compared to GO! SameDay Healthcare?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">By contrast with GO!, which does offer same-day services but does not provide nationwide active temperature control in the 15\u201325 \u00b0C range, trans-o-flex combines express delivery times with the comprehensive dual-temp solution.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][\/vc_tta_tabs][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; css=&#8221;&#8221; accent_color=&#8221;#676B6E&#8221;][vc_tta_tabs][vc_tta_section title=&#8221;Preise, Konditionen &amp; Benchmarking&#8221; tab_id=&#8221;1769156833376-7c1105ca-9b04&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;How can the Total Cost of Ownership for pharmaceutical shipping processes be determined?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Have you already used our TCO calculator from trans-o-flex to identify the exact cost factors in your supply chain? It provides valuable topic suggestions, such as costs for thermal packaging, dry ice, required ADR training or incurred CO\u2082 costs.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How quickly is a pilot quotation provided?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We will provide the requested quotation within ten working days.\u00a0 Our sales team will be pleased to advise you on this and will determine, based on your business volume, your shipping segment and additional other factors, which quotation format is ideally suited to you (whether tof.now, a ratecard or an individual calculation).<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Are price-adjustment clauses applied in the fields of diesel and energy?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Your framework agreements include transparent fuel and energy surcharges. The corresponding index is published by us on a monthly basis.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Are volume discounts offered for more than 50,000 consignments per year?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">In general, our prices are based on various criteria. If required, tiered pricing or ship-to-profile volumes can also be included in your framework agreement. Your personal key account manager will be happy to provide with a bespoke quote based on your volume, desired service level and other criteria.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How does trans-o-flex compare in terms of the price with DHL and DPD?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Whilst the basic freight costs are comparable, trans-o-flex does not charge the additional ancillary costs associated with passive solutions (boxes, collection and disposal). This significantly reduces your total cost of ownership (TCO).<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Which standard contract term applies at trans-o-flex?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Although most of our contracts run for twelve months or longer, this duration is not stipulated as a mandatory requirement in our contracts. Moreover, the notice periods are also negotiable.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Which criteria are suitable for the benchmarking of trans-o-flex?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We warmly invite you to use our self-assessment tool and TCO calculator directly on our website. This allows you to objectively compare us with your supposedly \u2018passive\u2019 service providers, such as UPS, DHL, FedEx or Eurotranspharma.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Produkte, Netzwerk &amp; Express-Services&#8221; tab_id=&#8221;1769156834189-b9c1c04d-e16d&#8221;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;What advantages result from the use of a dual-temp network (2\u20138 \u00b0C and 15\u201325 \u00b0C)?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We handle both temperature ranges actively within our specialised vehicles and depots. This provides you with the advantage of dispensing with passive boxes and dry ice, and thus also making the associated ADR obligations redundant.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex offer a dual-temp network (2\u20138 \u00b0C and 15\u201325 \u00b0C) in Benelux?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">In the form of our Eurotemp service, we offer you temperature-controlled shipments from Germany to the following countries: Belgium, the Netherlands, Luxembourg and Austria. The standard delivery time for these consignments is between 24 and 48 hours.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How do the available express delivery times of trans-o-flex differ compared to DHL?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">In national shipping, trans-o-flex offers you various express options: You can choose between delivery by 8:00 a.m., 9:00 a.m., 10:00 a.m. or 12:00 noon, or you can use our reliable \u2018Next Day Guarantee\u2019 delivery service.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Which express options apply specifically to clinical deliveries?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Using our Express Service, you can choose between delivery by 8:00 a.m., 9:00 a.m., 10:00 a.m. or 12:00 noon.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;What is the maximum permitted weight for pallets in the shipping process?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">In the case of non-temperature-controlled consignments and Ambient Express, a weight limit of up to 500 kg applies, and for Thermo Express up to 300 kg. Consignments exceeding this weight are handled following individual consultation (via Special Services or direct delivery).<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Which express services does trans-o-flex offer for the shipment of clinical trial products?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">In the case of non-temperature-controlled consignments, we offer delivery times by by 8:00 a.m., 9:00 a.m., 10:00 a.m. or 12:00 noon. In the temperature-controlled segment, you can choose between delivery by 10:00 a.m. or by 12:00 noon.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How does trans-o-flex ensure compliance with the 25 \u00b0C limit for cosmetic products in summer?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We can confirm to you that the 15\u201325 \u00b0C range is actively temperature-controlled when you book the Ambient Express service.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex support same-day launch models for the pharmacy sector?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We offer this transport exclusively as a direct trip or within the framework of our Special Services.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Reporting, KPIs &amp; Nachweise&#8221; tab_id=&#8221;1769156835144-66657842-3a68&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;Which KPIs are reported on a quarterly basis by trans-o-flex?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Key figures such as temperature compliance, on-time delivery rate, damage rate or CO\u2082e emissions can be provided to you in dashboards. However, this requires an individual agreement, as these dashboards are tailored precisely to your specific customer requirements. Regardless of this, you can already access a wide range of key performance indicators, tailored to your specific requirements, via our mytof system.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Within which timeframe does trans-o-flex provide POD photos?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Instead of photos, we provide proof of delivery in the form of signatures. These are available for retrieval in our mytof portal in less than five minutes.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Temperatur, Qualit\u00e4t, GDP &amp; Audits&#8221; tab_id=&#8221;1769156835477-271b1093-80ba&#8221;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;What documentary evidence of temperature compliance is available?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">If you commission a temperature-controlled shipment (Ambient Express or Thermo Express), we at trans-o-flex ensure active temperature control of your consignment throughout the entire transport route, from collection at the sender\u2019s premises to delivery to the recipient. Following the delivery, you can conveniently view the parcel-specific temperature data in our trans-o-flex Track &amp; Trace system mytof. A key safety aspect is our active monitoring system: this immediately stops consignments if a temperature deviation is detected, meaning they are not delivered to the recipient.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How quickly does the CAPA workflow commence in the event of a deviation?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">If a temperature deviation requiring notification occurs (in accordance with our contractual agreement), we will immediately halt delivery of the affected consignment. This provides you, as the sender, with the opportunity to use the available temperature data to check whether the parcel can still be delivered to the recipient or whether a return of the consignment needs to be arranged.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does trans-o-flex offer support for EU FMD-compliant serialisation?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">At our specialist pharmaceutical warehouse in Alzenau, we offer a range of value-added services, including serialisation services in accordance with the EU FMD (Fake Medicines Directive). In doing so, we support you in the compliant identification and safeguarding of pharmaceutical products.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Has trans-o-flex undergone an official GDP audit?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Due to the fact trans-o-flex is purely a transport service provider, we do not fall within the remit of the regional councils. For this reason, we are unable to obtain official certification. Instead, we have the GDP compliance of our services regularly audited and certified by an independent, external certifying body (T\u00dcV S\u00dcD). The relevant current certificates are, of course, available for download on our homepage.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Within which timeframe does trans-o-flex issue a CAPA report?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Should a process deviation occur during transport, we have defined specifications and procedures in place for the handling of such deviations. To this end, we have established standardised processes for deviation management. If one of your consignments is affected, we can provide you with a detailed deviation report as soon as possible upon request. The processing and production of these reports is performed as quickly as possible.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Where can the various trans-o-flex\u2019s GDP certifications be viewed?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We, have the GDP compliance of our services regularly audited and certified by an independent, external certifying body (T\u00dcV S\u00dcD). We have, of course, made the relevant current certificates available for download on our <a href=\"https:\/\/www.trans-o-flex.com\/en\/media\/downloads\/#certificates\">website<\/a>.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How quickly does trans-o-flex provide a CAPA Report?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Should a process deviation occur during transport, we have defined specifications and procedures in place for the handling of such deviations. To this end, we have established standardised processes for deviation management. If one of your consignments is affected, we can provide you with a detailed deviation report as soon as possible upon request. The processing and production of these reports is performed as quickly as possible.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How does the audit support of trans-o-flex differ compared to Eurotranspharma?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">In both areas, GDP compliance is confirmed by an external certifying body. As part of our customer relationship, trans-o-flex provides you with a dedicated contact person from our Quality Management team who can answer any questions you may have regarding audits.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Within which timeframe does trans-o-flex provide temperature logs for the quality assurance?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">The temperature data will be available to you in our Track &amp; Trace system mytof no later than the day after delivery.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Can GDP compliance also be ensured for low shipping volumes of fewer than 20 consignments per week?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">Via tof.now, you have the option of booking actively temperature-controlled consignments in the 15\u201325 \u00b0C range even for just a single parcel. The registration takes less than five minutes, here and the shipping label is instantly available to you.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Verpackung &amp; Logger&#8221; tab_id=&#8221;1769156836764-051111a5-eec6&#8243;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;Is it still necessary to use your own temperature loggers?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">If you correctly place the order with us in the appropriate temperature range, you no longer require your own temperature loggers. Instead, you can conveniently view the temperature data of your consignments in the trans-o-flex Track &amp; Trace system mytof.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is it possible to test a sandbox environment in advance?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">We provide a separate customer test system for you to use the tofOrderAPI.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Does your own thermal packaging need to be provided for the shipping process?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">trans-o-flex offers you actively temperature-controlled shipments both in the range of 2 to 8 \u00b0C and in the range of 15 to 25 \u00b0C. This means that no additional thermal packaging is required on your part.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is the use of a passive box required for an OTC launch?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">To meet your requirements, we recommend using our Ambient Express or Thermo Express services<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;Is temperature-controlled shipping possible without dry ice and without ADR classification?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">By using active temperature control, the use of UN 1845 (dry ice) becomes unnecessary for you.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][dhsv_vc_accordion_item title=&#8221;How can the shipping be designed in such a way that no ADR obligations arise despite the use of dry ice?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">trans-o-flex\u2019s actively temperature-controlled dual-temp network eliminates the need for dry ice (UN 1845).<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][vc_tta_section title=&#8221;Sonstiges&#8221; tab_id=&#8221;1769156837612-0f217307-13fa&#8221;][dhsv_vc_accordion_container][dhsv_vc_accordion_item title=&#8221;Is there a dedicated contact person available at all times?&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\">You will be assigned a dedicated Customer Service contact who will support you. Our Customer Service is available to you as a direct point of contact from Monday to Friday from 7:00 a.m. until 5:00 p.m. You can contact us <a href=\"https:\/\/www.trans-o-flex.com\/en\/contact-persons\/are-you-awaiting-a-consignment\/\">here<\/a>.<\/p>\n<p>[\/vc_column_text][\/dhsv_vc_accordion_item][\/dhsv_vc_accordion_container][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;Kontakt&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221; mobile_height=&#8221;30px&#8221; tablet_height=&#8221;60px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 data-start=\"185\" data-end=\"236\"><strong>Let\u2019s discuss your results together.<\/strong><\/h2>\n<p class=\"big\" data-start=\"238\" data-end=\"463\">Have you analysed your logistics costs and gained new insights? Or do you find processes time-consuming and feel there is room for improvement?<br \/>\n<br data-start=\"306\" data-end=\"309\" \/>Together with our team we look forward to developing specific solutions for you.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;formular&#8221;][vc_column][vc_empty_space height=&#8221;25px&#8221;]<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor 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d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_85' ><form method='post' enctype='multipart\/form-data'  id='gform_85'  action='\/en\/wp-json\/wp\/v2\/pages\/108009' data-formid='85' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_85' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_85_76\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible gfield--honeypot\"  data-field-class=\"gfield--honeypot\" ><label class='gfield_label gform-field-label' for='input_85_76'>Company<\/label><div class='ginput_container'><input name='input_76' id='input_85_76' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_85_76'>This field is for validation purposes and should be left unchanged.<\/div><\/li><li id=\"field_85_63\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full color-primary gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--html\"  data-field-class=\"gfield--html\" >Please select your request:<\/li><li id=\"field_85_75\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full color-primary gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--html\"  data-field-class=\"gfield--html\" >*Mandatory field<\/li><li id=\"field_85_73\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full primary gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--select\"  data-field-class=\"gfield--select\" ><label class='gfield_label gform-field-label' for='input_85_73'>My request<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_73' id='input_85_73' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>My request<\/option><option value='I would like to speak with an expert on this topic' >I would like to speak with an expert on this topic<\/option><option value='I have questions about the results from the TCO calculator' >I have questions about the results from the TCO calculator<\/option><option value='I need advice' >I need advice<\/option><\/select><\/div><\/li><li id=\"field_85_69\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--textarea\"  data-field-class=\"gfield--textarea\" ><label class='gfield_label gform-field-label' for='input_85_69'>Your message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_69' id='input_85_69' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_85_15\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--html\"  data-field-class=\"gfield--html\" ><br><p class=\"big\"><strong>Please enter your contact details here.<\/strong><\/p>\n<br><\/li><li id=\"field_85_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--select\"  data-field-class=\"gfield--select\" ><label class='gfield_label gform-field-label' for='input_85_14'>Salutation<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_85_14' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Salutation*<\/option><option value='Mr' >Mr<\/option><option value='Ms\/Mrs' >Ms\/Mrs<\/option><option value='Others' >Others<\/option><\/select><\/div><\/li><li id=\"field_85_20\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--text\"  data-field-class=\"gfield--text\" ><label class='gfield_label gform-field-label' for='input_85_20'>Academic title<\/label><div class='ginput_container ginput_container_text'><input name='input_20' id='input_85_20' type='text' value='' class='small'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_85_21\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--text\"  data-field-class=\"gfield--text\" ><label class='gfield_label gform-field-label' for='input_85_21'>First name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_21' id='input_85_21' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_85_23\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--text\"  data-field-class=\"gfield--text\" ><label class='gfield_label gform-field-label' for='input_85_23'>Surname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_85_23' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_85_18\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--email\"  data-field-class=\"gfield--email\" ><label class='gfield_label gform-field-label' for='input_85_18'>E-mail<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_18' id='input_85_18' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_85_74\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--text\"  data-field-class=\"gfield--text\" ><label class='gfield_label gform-field-label' for='input_85_74'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_74' id='input_85_74' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_85_70\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--address gfield--last\"  data-field-class=\"gfield--address gfield--last\" ><label class='gfield_label gform-field-label gfield_label_before_complex' >Address<\/label>    \n                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_zip has_country ginput_container_address gform-grid-row' id='input_85_70' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_85_70_1_container' >\n                                        <input type='text' name='input_70.1' id='input_85_70_1' value=''    aria-required='false'    \/>\n                                        <label for='input_85_70_1' id='input_85_70_1_label' class='gform-field-label gform-field-label--type-sub '>Company<\/label>\n                                    <\/span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_85_70_2_container' >\n                                        <input type='text' name='input_70.2' id='input_85_70_2' value=''     aria-required='false'   \/>\n                                        <label for='input_85_70_2' id='input_85_70_2_label' class='gform-field-label gform-field-label--type-sub '>Street and house number<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_85_70_3_container' >\n                                    <input type='text' name='input_70.3' id='input_85_70_3' value=''    aria-required='false'    \/>\n                                    <label for='input_85_70_3' id='input_85_70_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                 <\/span><input type='hidden' class='gform_hidden' name='input_70.4' id='input_85_70_4' value=''\/><span class='ginput_right address_zip ginput_address_zip gform-grid-col' id='input_85_70_5_container' >\n                                    <input type='text' name='input_70.5' id='input_85_70_5' value=''    aria-required='false'    \/>\n                                    <label for='input_85_70_5' id='input_85_70_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                <\/span><span class='ginput_left address_country ginput_address_country gform-grid-col' id='input_85_70_6_container' >\n                                        <select name='input_70.6' id='input_85_70_6'   aria-required='false'    ><option value='' selected='selected'><\/option><option value='Germany' >Germany<\/option><option value='Austria' >Austria<\/option><option value='Switzerland' >Switzerland<\/option><option value='Netherlands' >Netherlands<\/option><option value='Belgium' >Belgium<\/option><option value='Luxembourg' >Luxembourg<\/option><option value='France' >France<\/option><option value='Afghanistan' >Afghanistan<\/option><option value='Albania' >Albania<\/option><option value='Algeria' >Algeria<\/option><option value='American Samoa' >American Samoa<\/option><option value='Andorra' >Andorra<\/option><option value='Angola' >Angola<\/option><option value='Anguilla' >Anguilla<\/option><option value='Antarctica' >Antarctica<\/option><option value='Antigua and Barbuda' >Antigua and Barbuda<\/option><option value='Argentina' >Argentina<\/option><option value='Armenia' >Armenia<\/option><option value='Aruba' >Aruba<\/option><option value='Australia' >Australia<\/option><option value='Azerbaijan' >Azerbaijan<\/option><option value='Bahamas' >Bahamas<\/option><option value='Bahrain' >Bahrain<\/option><option value='Bangladesh' >Bangladesh<\/option><option value='Barbados' >Barbados<\/option><option value='Belarus' >Belarus<\/option><option value='Belize' >Belize<\/option><option value='Benin' >Benin<\/option><option value='Bermuda' >Bermuda<\/option><option value='Bhutan' >Bhutan<\/option><option value='Bolivia' >Bolivia<\/option><option value='Bonaire, Sint Eustatius and Saba' >Bonaire, Sint Eustatius and Saba<\/option><option value='Bosnia and Herzegovina' >Bosnia and Herzegovina<\/option><option value='Botswana' >Botswana<\/option><option value='Bouvet Island' >Bouvet Island<\/option><option value='Brazil' >Brazil<\/option><option value='British Indian Ocean Territory' >British Indian Ocean Territory<\/option><option value='Brunei Darussalam' >Brunei Darussalam<\/option><option value='Bulgaria' >Bulgaria<\/option><option value='Burkina Faso' >Burkina Faso<\/option><option value='Burundi' >Burundi<\/option><option value='Cabo Verde' >Cabo Verde<\/option><option value='Cambodia' >Cambodia<\/option><option value='Cameroon' >Cameroon<\/option><option value='Canada' >Canada<\/option><option value='Cayman Islands' >Cayman Islands<\/option><option value='Central African Republic' >Central African Republic<\/option><option value='Chad' >Chad<\/option><option value='Chile' >Chile<\/option><option value='China' >China<\/option><option value='Christmas Island' >Christmas Island<\/option><option value='Cocos Islands' >Cocos Islands<\/option><option value='Colombia' >Colombia<\/option><option value='Comoros' >Comoros<\/option><option value='Congo' >Congo<\/option><option value='Congo, Democratic Republic of the' >Congo, Democratic Republic of the<\/option><option value='Cook Islands' >Cook Islands<\/option><option value='Costa Rica' >Costa Rica<\/option><option value='Croatia' >Croatia<\/option><option value='Cuba' >Cuba<\/option><option value='Cura\u00e7ao' >Cura\u00e7ao<\/option><option value='Cyprus' >Cyprus<\/option><option value='Czechia' >Czechia<\/option><option value='C\u00f4te d&#039;Ivoire' >C\u00f4te d&#039;Ivoire<\/option><option value='Denmark' >Denmark<\/option><option value='Djibouti' >Djibouti<\/option><option value='Dominica' >Dominica<\/option><option value='Dominican Republic' >Dominican Republic<\/option><option value='Ecuador' >Ecuador<\/option><option value='Egypt' >Egypt<\/option><option value='El Salvador' >El Salvador<\/option><option value='Equatorial Guinea' >Equatorial Guinea<\/option><option value='Eritrea' >Eritrea<\/option><option value='Estonia' >Estonia<\/option><option value='Eswatini' >Eswatini<\/option><option value='Ethiopia' >Ethiopia<\/option><option value='Falkland Islands' >Falkland Islands<\/option><option value='Faroe Islands' >Faroe Islands<\/option><option value='Fiji' >Fiji<\/option><option value='Finland' >Finland<\/option><option value='French Guiana' >French Guiana<\/option><option value='French Polynesia' >French Polynesia<\/option><option value='French Southern Territories' >French Southern Territories<\/option><option value='Gabon' >Gabon<\/option><option value='Gambia' >Gambia<\/option><option value='Georgia' >Georgia<\/option><option value='Ghana' >Ghana<\/option><option value='Gibraltar' >Gibraltar<\/option><option value='Greece' >Greece<\/option><option value='Greenland' >Greenland<\/option><option value='Grenada' >Grenada<\/option><option value='Guadeloupe' >Guadeloupe<\/option><option value='Guam' >Guam<\/option><option value='Guatemala' >Guatemala<\/option><option value='Guernsey' >Guernsey<\/option><option value='Guinea' >Guinea<\/option><option value='Guinea-Bissau' >Guinea-Bissau<\/option><option value='Guyana' >Guyana<\/option><option value='Haiti' >Haiti<\/option><option value='Heard Island and McDonald Islands' >Heard Island and McDonald Islands<\/option><option value='Holy See' >Holy See<\/option><option value='Honduras' >Honduras<\/option><option value='Hong Kong' >Hong Kong<\/option><option value='Hungary' >Hungary<\/option><option value='Iceland' >Iceland<\/option><option value='India' >India<\/option><option value='Indonesia' >Indonesia<\/option><option value='Iran' >Iran<\/option><option value='Iraq' >Iraq<\/option><option value='Ireland' >Ireland<\/option><option value='Isle of Man' >Isle of Man<\/option><option value='Israel' >Israel<\/option><option value='Italy' >Italy<\/option><option value='Jamaica' >Jamaica<\/option><option value='Japan' >Japan<\/option><option value='Jersey' >Jersey<\/option><option value='Jordan' >Jordan<\/option><option value='Kazakhstan' >Kazakhstan<\/option><option value='Kenya' >Kenya<\/option><option value='Kiribati' >Kiribati<\/option><option value='Korea, Democratic People&#039;s Republic of' >Korea, Democratic People&#039;s Republic of<\/option><option value='Korea, Republic of' >Korea, Republic of<\/option><option value='Kuwait' >Kuwait<\/option><option value='Kyrgyzstan' >Kyrgyzstan<\/option><option value='Lao People&#039;s Democratic Republic' >Lao People&#039;s Democratic Republic<\/option><option value='Latvia' >Latvia<\/option><option value='Lebanon' >Lebanon<\/option><option value='Lesotho' >Lesotho<\/option><option value='Liberia' >Liberia<\/option><option value='Libya' >Libya<\/option><option value='Liechtenstein' >Liechtenstein<\/option><option value='Lithuania' >Lithuania<\/option><option value='Macao' >Macao<\/option><option value='Madagascar' >Madagascar<\/option><option value='Malawi' >Malawi<\/option><option value='Malaysia' >Malaysia<\/option><option value='Maldives' >Maldives<\/option><option value='Mali' >Mali<\/option><option value='Malta' >Malta<\/option><option value='Marshall Islands' >Marshall Islands<\/option><option value='Martinique' >Martinique<\/option><option value='Mauritania' >Mauritania<\/option><option value='Mauritius' >Mauritius<\/option><option value='Mayotte' >Mayotte<\/option><option value='Mexico' >Mexico<\/option><option value='Micronesia' >Micronesia<\/option><option value='Moldova' >Moldova<\/option><option value='Monaco' >Monaco<\/option><option value='Mongolia' >Mongolia<\/option><option value='Montenegro' >Montenegro<\/option><option value='Montserrat' >Montserrat<\/option><option value='Morocco' >Morocco<\/option><option value='Mozambique' >Mozambique<\/option><option value='Myanmar' >Myanmar<\/option><option value='Namibia' >Namibia<\/option><option value='Nauru' >Nauru<\/option><option value='Nepal' >Nepal<\/option><option value='New Caledonia' >New Caledonia<\/option><option value='New Zealand' >New Zealand<\/option><option value='Nicaragua' >Nicaragua<\/option><option value='Niger' >Niger<\/option><option value='Nigeria' >Nigeria<\/option><option value='Niue' >Niue<\/option><option value='Norfolk Island' >Norfolk Island<\/option><option value='North Macedonia' >North Macedonia<\/option><option value='Northern Mariana Islands' >Northern Mariana Islands<\/option><option value='Norway' >Norway<\/option><option value='Oman' >Oman<\/option><option value='Pakistan' >Pakistan<\/option><option value='Palau' >Palau<\/option><option value='Palestine, State of' >Palestine, State of<\/option><option value='Panama' >Panama<\/option><option value='Papua New Guinea' >Papua New Guinea<\/option><option value='Paraguay' >Paraguay<\/option><option value='Peru' >Peru<\/option><option value='Philippines' >Philippines<\/option><option value='Pitcairn' >Pitcairn<\/option><option value='Poland' >Poland<\/option><option value='Portugal' >Portugal<\/option><option value='Puerto Rico' >Puerto Rico<\/option><option value='Qatar' >Qatar<\/option><option value='Romania' >Romania<\/option><option value='Russian Federation' >Russian Federation<\/option><option value='Rwanda' >Rwanda<\/option><option value='R\u00e9union' >R\u00e9union<\/option><option value='Saint Barth\u00e9lemy' >Saint Barth\u00e9lemy<\/option><option value='Saint Helena, Ascension and Tristan da Cunha' >Saint Helena, Ascension and Tristan da Cunha<\/option><option value='Saint Kitts and Nevis' >Saint Kitts and Nevis<\/option><option value='Saint Lucia' >Saint Lucia<\/option><option value='Saint Martin' >Saint Martin<\/option><option value='Saint Pierre and Miquelon' >Saint Pierre and Miquelon<\/option><option value='Saint Vincent and the Grenadines' >Saint Vincent and the Grenadines<\/option><option value='Samoa' >Samoa<\/option><option value='San Marino' >San Marino<\/option><option value='Sao Tome and Principe' >Sao Tome and Principe<\/option><option value='Saudi Arabia' >Saudi Arabia<\/option><option value='Senegal' >Senegal<\/option><option value='Serbia' >Serbia<\/option><option value='Seychelles' >Seychelles<\/option><option value='Sierra Leone' >Sierra Leone<\/option><option value='Singapore' >Singapore<\/option><option value='Sint Maarten' >Sint Maarten<\/option><option value='Slovakia' >Slovakia<\/option><option value='Slovenia' >Slovenia<\/option><option value='Solomon Islands' >Solomon Islands<\/option><option value='Somalia' >Somalia<\/option><option value='South Africa' >South Africa<\/option><option value='South Georgia and the South Sandwich Islands' >South Georgia and the South Sandwich Islands<\/option><option value='South Sudan' >South Sudan<\/option><option value='Spain' >Spain<\/option><option value='Sri Lanka' >Sri Lanka<\/option><option value='Sudan' >Sudan<\/option><option value='Suriname' >Suriname<\/option><option 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