{"id":108190,"date":"2026-03-19T08:17:29","date_gmt":"2026-03-19T07:17:29","guid":{"rendered":"https:\/\/www.trans-o-flex.com\/digital-magazine\/liefern-einraeumen-aufraeumen-logistik-die-gluecklich-macht\/"},"modified":"2026-04-13T11:36:10","modified_gmt":"2026-04-13T09:36:10","slug":"deliver-shelve-tidy-up-logistics-that-makes-people-happy","status":"publish","type":"digital-magazine","link":"https:\/\/www.trans-o-flex.com\/en\/digital-magazine\/deliver-shelve-tidy-up-logistics-that-makes-people-happy\/","title":{"rendered":"Deliver, shelve, tidy up: Logistics that makes people happy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"big\"><strong>Special Services: by means of delivery directly onto the shelf, trans-o-flex demonstrates how smart logistics can take account of individual recipient requirements today. At the same time, the US biotechnology and medical-technology specialist Beckman Coulter uses numerous other services from trans-o-flex and can thus reduce the number of logistics providers it uses. <\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]We launched our range of Special Services for Beckman Coulter at exactly the right time,\u201d says Eugen G\u00fcnther, Chief Sales Officer at trans-o-flex. \u201cBeckman Coulter was in search of a partner in 2024 that could transport both parcels and pallets and also organises and reliably implements individual delivery agreements with numerous recipients. In October 2024 we started with the first addresses for special deliveries.\u201d Thus the US biotechnology and medical-technology specialist, which has developed, manufactured and marketed laboratory and measuring equipment and the necessary consumables for more than 90 years, became one of the first users of the Special Services from trans-o-flex. The corresponding department was established in the same year and has since implemented a wide variety of individual customer requirements (see below: <a href=\"https:\/\/www.trans-o-flex.com\/en\/digital-magazine\/deliver-shelve-tidy-up-logistics-that-makes-people-happy\/#specialservices\">Special Services: Nothing is impossible!<\/a>).<\/p>\n<p>In the case of the medical-technology customer the special service specifically consists of the delivery driver not simply handing the ordered goods over to the recipient, but unpacking the pallets, shelving the products, tidying up the packaging material and taking it away. trans-o-flex deploys specially trained drivers who distribute Beckman Coulter\u2019s goods on special routes from the respective branch for these services. Furthermore, the deliveries have previously been agreed in person with both the sender and the recipients. For Beckman Coulter this particular type of delivery is now an additional sales argument used in the customer acquisition. But how time-consuming is the preparation of this service?<\/p>\n<p>\u201cWe receive an annual plan of when the individual recipients are normally to be supplied from Beckman Coulter,\u201d explains Anna Maria Cirimele, who established and now leads the Special Services division at trans-o-flex. \u201cThis plan is based on the ordering behaviour of Beckman Coulter\u2019s recipients and on discussions with the customer \u2013 and it is largely accurate.\u201d Based on this information, the Special Services department of trans-o-flex then contacted the recipients and asked when the best time for delivery would be. \u201cIf the answer was, for instance, \u201cbetween 8:00 a.m. and 12:00 noon\u201d, then that is considered in our route planning.\u201d In addition, recipients receive advice on the day of delivery stating that, and when, new goods will be delivered. \u201cOther special considerations are also taken into account, for example that a recipient will receive both parcels and pallets but cannot be served by a lorry but only by a van,\u201d says Cirimele. All arrangements relating to the special tasks and the operational implementation are organised by the Special Services team at trans-o-flex. \u201cAs a result, there are fixed contacts for both senders and recipients, people know each other, people know the processes. That instils a sense of confidence and security.\u201d[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;108072&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"small\">\u00a9 Beckman Coulter<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]\u201cWe had already gained that trust in previous years through the collaboration with trans-o-flex and gradually entrusted the company with further tasks,\u201d says Frank Pels, Director Transportation EMEA at Beckman Coulter. \u201cThe wide-ranging product portfolio that trans-o-flex offers, is ideal for us because it enables us to cover all our needs.\u201d<\/p>\n<p>Thus, trans-o-flex not only transports the Special Services consignments for Beckman Coulter, but also express consignments with deliveries by 8:00 a.m., 10:00 a.m. or 12 noon on the next working day or temperature-sensitive products that are transported by ThermoMed with active temperature control at 2 to 8 degrees Celsius. This also facilitates synergies during the collection process. That\u2019s because all goods are collected once daily from the company\u2019s European central warehouse in the Dutch town of Wijchen. The two-compartment vehicle takes receipt of both the refrigerated goods and the express and Special Services consignments. The lorry unloads the express goods in Duisburg. From there the consignments are distributed nationwide to all the branches in an overnight run. The lorry then continues to drive the rest to the ThermoMed hub in Baunatal. The nationwide distribution of the refrigerated goods is performed from here. Pels: \u201cBy means of the active temperature control we not only ensure the quality of our thermo-sensitive products but also save large quantities of special packaging that we would otherwise have to buy, hold in stock and dispose of.\u201d[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;bottom&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;108070&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"small\">Anna Maria Cirimele joined trans-o-flex in 2024 to set up the Special Services division. Following extensive preparation, she is now launching the division with a team that has many years of experience in the field.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row el_id=&#8221;specialservices&#8221;][vc_column][dhsv_vc_digital_magazine_teaserbox layout=&#8221;large_image&#8221; image=&#8221;108061&#8243; title=&#8221;Special Services: Nothing is impossible!&#8221;]Time-critical logistics paired with consultation requirements \u2013 that is the core competence of the Special Services team at trans-o-flex. It organises tailor-made national and international shipments for particularly urgent, important or sensitive consignments. Whether it involves transport by land, air or sea: the route is chosen that solves the problem.<\/p>\n<p>Despite all their many differences, the special assignments have one thing in common: They are extremely urgent, important, sensitive or require special handling. \u201cOften it is a combination of these,\u201d says Anna Maria Cirimele, who heads the new Special Services division at trans\u2011o\u2011flex. \u201cWe find solutions for trans\u2011o\u2011flex customers that cannot be provided via our standard express networks or scheduled direct runs.\u201d<\/p>\n<p>At its core, the Special Services team utilises various proven service variants that \u2013depending on the customer\u2019s needs \u2013 can be deployed individually or in combination to solve the logistical challenges involved. The services are adapted to the individual solution depending on customer requirements and generally consist of the core elements listed here:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-108159\" src=\"https:\/\/www.trans-o-flex.com\/wp-content\/uploads\/trans-o-glex_Speical-Services_Icons_EN.svg\" alt=\"\" \/><img decoding=\"async\" class=\"alignnone size-full wp-image-108081\" src=\"https:\/\/www.trans-o-flex.com\/wp-content\/uploads\/trans-o-glex_Speical-Services_Icons.svg\" alt=\"\" \/>Further information on the core elements and Special Services offer can be found on our website: <strong><span style=\"color: #ffffff;\"><span style=\"text-decoration: underline;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.trans-o-flex.com\/en\/products\/special-services\/\">Special Services<\/a>.<\/span><\/span><\/strong>[\/dhsv_vc_digital_magazine_teaserbox][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Special Services: by means of delivery directly onto the shelf, trans-o-flex demonstrates how smart logistics can take account of individual recipient requirements today. At the same time, the US biotechnology and medical-technology specialist Beckman Coulter uses numerous other services from trans-o-flex and can thus reduce the number of logistics providers it uses.<\/p>\n","protected":false},"featured_media":108248,"menu_order":3,"template":"","dhsv_digital_magazine_category":[1009],"dhsv_digital_magazine_type":[1010],"dhsv_digital_magazine_edition":[1046],"class_list":["post-108190","digital-magazine","type-digital-magazine","status-publish","has-post-thumbnail","hentry","dhsv_digital_magazine_category-customer-solutions","dhsv_digital_magazine_type-highlights-en","dhsv_digital_magazine_edition-spring-2026"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Deliver, shelve, tidy up: Logistics that makes people happy - trans-o-flex<\/title>\n<meta name=\"description\" content=\"Beckman Coulter uses the trans-o-flex 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